We take seriously our responsibilities around the collection, protection and use of your personal data. This policy sets out what data we collect, why we collect it, and your rights and choices regarding this data.
We keep this policy under regular review and we will place any updates on this page.
Contractual obligation: When you an order a product for delivery, and we collect your name and address details and share them with the courier company who deliver your parcel.
Legal compliance: We are obliged to pass your data onto legal authorities if they request it. For example to assist the police in fraud investigations.
Legitimate interest: We use data about your previous purchases to make sure we're offering you the latest products from your favourite brands.
Consent: If you sign up for our email newsletter we will collect your name and address so we can send it to you.
When you place an order with Simply Crafting, or set up an account on our website, you may provide us with:
When you browse our websites, we may collect:
When you subscribe to our email newsletters, we collect:
You can choose not to share your personal data with us, or refuse to allow certain types of processing. This may however mean we are unable to provide some of our services to you where those services are reliant on the processing of personal data.
We take our responsibility to safeguard your personal data very seriously. Measures taken to protect it include the use of SSL-secured website, firewalls, data encryption, and restricting systems access to those employees who require it to carry out their duties.
We do not store your payment details.
We’ll only keep your personal data for as long as it is needed for the purpose for which it was collected. Once it is no longer required for that purpose, we'll ensure it is deleted.
In order to provide the highest quality service to our customers, we work with carefully selected service providers who carry out certain functions on our behalf. These include payment processing companies, delivery companies, email service providers and other information technology companies. We share selected information with these service providers in order to enable them to deliver the services on our behalf. We only share such data as is necessary to provide the services, and the service providers treat your personal information with the same degree of care and trust as we do.
Other than this, we will not share your information with other companies without your express consent.
The rights available to you in relation to your personal data include:
Should you wish to exercise these rights, you can email us at firstname.lastname@example.org and we'll take care of it for you.
If you have an account with us you can delete your account or export your personal data by logging into your account and selecting GDPR tools from the menu.
You can opt out of email communications by clicking the Unsubscribe link at the bottom of all emails. If you have an account with us you can unsubscribe by logging into your account and selecting Account Details from the menu.